Patriots Auto Body

Facebook Instagram
(978) 735-4441

Privacy Policy

Effective Date: November 12, 2026

Patriots Auto Body (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through https://patriotsautobody.com/.

1. Information We Collect

We may collect the following types of information when you visit our website, request an estimate, or schedule a service:

  • Personal Contact Information: Name, phone number, email address, and mailing address.

  • Vehicle & Claim Information: Vehicle make, model, year, VIN, license plate number, photos of vehicle damage, and insurance carrier/claim details.

  • Technical & Usage Data: IP address, browser type, device information, and pages visited on our website (collected automatically via cookies or analytics tools).

2. How We Use Your Information

We use the information collected to:

  • Provide preliminary repair estimates and schedule vehicle inspections.

  • Communicate with you regarding repair status, pricing updates, and pickup notifications.

  • Coordinate with your insurance company when authorized by you.

  • Improve website functionality, customer service, and business operations.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

  • Insurance Providers: To process claims and repair approvals at your request.

  • Service Providers: Trusted third-party partners (such as website hosting, SMS/email notification tools, or parts suppliers) who assist in operating our business under strict confidentiality.

  • Legal Authorities: When required by law, subpoena, or to protect our legal rights and safety.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some website features may not function properly as a result.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. However, no method of internet transmission is 100% secure.

6. Your Privacy Choices

You may request to access, update, or delete your personal information from our records or opt out of non-essential communications by contacting us using the details below.

7. Third-Party Links

Our website may contain links to external sites (such as insurance portals or social media). We are not responsible for the privacy practices or content of third-party websites.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us: